TERMS OF USE
Eagle Eye
Language: ES
Last Updated: February 19, 2026
1. Acceptance and Scope
By registering, accessing, or using Eagle Eye (the “Application” or the “App”), the user freely and expressly agrees to these Terms of Use and represents that they are fourteen (14) years of age or older. If the user does not agree with any provision herein, they must refrain from using the Application.
Eagle Eye is a technological civic collaboration platform that allows users to report, view, and receive real-time alerts related to safety, infrastructure, mobility, and other relevant urban events.
Use of the App implies full acceptance of these Terms as well as the applicable Privacy Policy.
2. Nature of the Service
The Application provides a digital environment that enables the publication and consultation of user-generated content, including audiovisual material, textual descriptions, and approximate location data of reported events.
Eagle Eye does not constitute an official emergency service and does not replace competent authorities. Information available within the App may originate from third parties and does not constitute a guarantee of accuracy or reliability.
Users acknowledge that they access and rely on such information at their own discretion and risk.
3. Device Permissions
For proper operation, the Application may request access to certain device features, including camera, microphone, geolocation services, and push notifications. These permissions are requested explicitly and may be revoked at any time through the device settings.
The Application does not access or process information beyond what is necessary for providing its services.
4. Monthly Auto-Renewable Subscription
Certain functionalities of Eagle Eye may require a monthly auto-renewable subscription managed exclusively through Apple App Store or Google Play.
The subscription period is one (1) month and renews automatically unless canceled prior to the renewal date. Billing occurs monthly and in advance through the payment method registered with the respective app store.
Cancellation must be performed through the user’s account in the corresponding digital store. Cancellation prevents renewal for the next billing cycle but does not entitle the user to refunds for the current billing period, unless otherwise determined by the app store’s policies.
5. User Responsibility
Users are solely responsible for the content they publish within the Application. By submitting a report, users represent that they have the necessary rights to share such content and that its publication does not infringe the rights of third parties or violate applicable laws.
Users agree not to publish unlawful, defamatory, misleading, or harmful content.
6. Moderation and Suspension
Eagle Eye reserves the right to remove inappropriate or unlawful content, suspend accounts, and cooperate with authorities when legally required. Content removal may occur without prior notice when necessary to protect third-party rights or comply with legal obligations.
7. Reporter Anonymity
Eagle Eye does not publicly disclose the identity of users who submit reports. Visible information within the platform is limited to the reported content, approximate location, and report date.
8. Data Protection
Personal data processing is carried out in accordance with applicable Colombian regulations, including Law 1581 of 2012 and Decree 1377 of 2013. Use of the Application implies acceptance of the Privacy Policy.
9. Limitation of Liability
Eagle Eye shall not be liable for direct or indirect damages arising from the use of information published by third parties within the platform. Users acknowledge that they use the Application at their own risk.
10. Governing Law
These Terms are governed by the laws of the Republic of Colombia.
11. Contact
Legal and data protection matters:
legal@eagleeye.lat
General support and subscription inquiries:
soporte@eagleeye.lat